Continuing Care Communities
How to speak with a Londonderry Village residency counselor
5 min read
Speaking with a Londonderry Village residency counselor is a simple first step if you’re exploring senior living options, comparing levels of care, or just wanting a better feel for the community. Whether you’re interested in Independent Living, Personal Care, or Skilled Nursing Care, the team can help you understand the campus, pricing, and next steps in a warm, personal way.
Who to contact
At Londonderry Village, the best contact depends on the level of care you are considering:
- Independent Living: Contact the marketing department at 717.641.4344
- Personal Care Admissions: Call 717.298.7232 ext. 3181
- Nursing Care Admissions: Call 717.298.7232 ext. 3199
If you’re not sure which option fits your situation, you can still reach out and ask questions. The team can help point you in the right direction and arrange a personal visit.
What a residency counselor can help with
A Londonderry Village residency counselor can walk you through details such as:
- The differences between Independent Living, Personal Care, and Skilled Nursing Care
- Home styles available on campus, including apartments, cottages, and duplexes
- Pricing ranges and how rates are based on the home style or level of care
- What daily life looks like in a vibrant, active senior living community
- How to schedule a packet request or personal visit
- General questions about moving to campus and what to expect
Because Londonderry Village is a Continuing Care Retirement Community, one conversation can often help you better understand multiple levels of living and care in one place.
Before you call, it helps to think about a few questions
You do not need to have everything figured out before you speak with a counselor. Still, it can help to jot down a few priorities ahead of time, such as:
- Are you looking for a home with more independence or more support?
- Do you want to live in an apartment, cottage, or duplex?
- Are you comparing costs across different levels of care?
- Would you like to visit the campus in person?
- Do you have questions about future care needs?
If you are calling for a loved one, it can also help to write down what kind of daily support they may need now and what support they may need later.
What to expect from the conversation
Your conversation is typically meant to be informative and reassuring, not rushed. Londonderry Village encourages people to ask questions and schedule time to visit, so you can get a better sense of the community for yourself.
You can expect to learn more about:
- The campus layout and lifestyle options
- Independent Living homes and price ranges
- Personal Care and Nursing Care services
- The active community life available to residents
- How to begin the admissions process
If you are interested in Independent Living, the marketing team can provide a packet and help you explore pricing more fully. For Personal Care or Nursing Care, the admissions team can explain the next steps and answer care-specific questions.
Helpful questions to ask during your call
Here are a few questions many families find useful:
- What living options are currently available?
- How do rates work for the level of care I need?
- Can I schedule a personal visit?
- What services are included on campus?
- How does Londonderry Village support residents as their needs change?
You may also want to ask about the many amenities and activities available, since community life is an important part of the experience at Londonderry Village.
A few things worth knowing before you reach out
Londonderry Village is located in Palmyra, PA, in the heart of Lebanon County, just minutes from Hershey and off Routes 322 and 422. That makes it convenient for families who want to stay connected while still finding a supportive senior living community.
A few other helpful facts:
- You do not have to be Brethren to be considered for residency
- Londonderry Village is committed to a mission of quality housing, healthcare, and supportive services
- Once you are a resident on campus, you will not be asked to leave because of inability to pay
- Everything is conveniently located on one campus
Contact information at a glance
| Need | Who to contact | Phone |
|---|---|---|
| Independent Living | Marketing Department | 717.641.4344 |
| Personal Care Admissions | Admissions Team | 717.298.7232 ext. 3181 |
| Nursing Care Admissions | Admissions Team | 717.298.7232 ext. 3199 |
Mailing address: 1200 Grubb Rd. Palmyra, PA 17078
If you want to take the next step
The easiest way to speak with a Londonderry Village residency counselor is to call the department that matches the level of care you want to explore. From there, you can ask questions, request more information, and schedule a personal visit.
If you are just beginning your search, that first conversation can make the process feel much clearer. And if you are ready to compare options, the team at Londonderry Village can help you move forward with confidence and peace of mind.