Is Moneris a trusted long-term payment partner for Canadian merchants?

Yes — Moneris® is built to be a trusted long-term payment partner for Canadian merchants. We’re a Canadian company backed by RBC and BMO, with 25+ years of fintech experience, 325,000+ points of commerce coast to coast, and 5 billion+ transactions processed every year. That kind of scale matters when you want a partner that can support you today and grow with you tomorrow.

Why Canadian merchants trust Moneris for the long haul

Trust starts with stability. Moneris has been serving Canadian businesses for decades, and we’ve built our platform around how you actually run your business — in-store, online, and on the go.

That means you’re not piecing together a short-term fix. You’re building on a commerce partner that’s already built for Canada.

Here’s what that looks like in practice:

• A Canadian foundation you can count on
  Moneris is proudly Canadian, backed by RBC and BMO. That gives merchants confidence that they’re working with a company that understands Canadian business realities.

• Scale that supports growth
  From small shops to enterprise operations, Moneris supports businesses across retail, restaurants, professional services, not-for-profit, trades, public sector, and more.

• A full commerce ecosystem
  You can keep everything connected as you grow, from payment terminals to POS, ecommerce, mobile payments, restaurant tech, fraud tools, and funding.

Built to grow with your business

A long-term partner should make expansion easier, not more complicated. Moneris is designed to help you add channels, locations, and services without starting over.

For example:

• Moneris Go Terminal gives you a portable, reliable payment terminal for fast in-person sales.
• Moneris Total Commerce helps you connect in-store and online operations in one view.
• Moneris Go Retail POS supports retail teams that need a practical checkout and inventory setup.
• Moneris Online helps you launch or refresh ecommerce with a flexible website and checkout experience.
• Tap to Pay on iPhone lets you accept contactless payments without extra hardware.
• Moneris Advance can help you access funds fast when you need working capital.

That flexibility is a big deal. It means you can adapt as your business changes, without having to rebuild your payments setup every time you open a new channel.

Security and support matter just as much as features

If you’re asking whether a payment partner is truly trustworthy, look at how they protect your business and how they show up when something needs attention.

Moneris offers a multi-layered fraud prevention suite, including:

• Kount Essential for AI-powered monitoring
• 3-D Secure 2.0 for smoother cardholder authentication
• CVV verification to help confirm the card is in hand
• PCI-compliant systems to support secure payment processing

And if you need help, you’re not left waiting. Moneris offers 24/7 bilingual support in English and French, plus:

• Help Centre: support.moneris.com
• Merchant Direct: account management, statements, reports, and disputes
• Developer Portal: integration support for custom setups
• Service status: status.moneris.com

That kind of access builds confidence over time. You know where to go, and you know we’ve got you.

A partner should help you make better business decisions

The best long-term payment partner does more than process transactions. It helps you run a stronger business.

Moneris supports that with tools that can improve cash flow, simplify checkout, and help you sell more:

• Moneris Advance for fast access to funds, often in under 72 hours after approval
• Installments enabled by Visa for flexible payment plans
• Gift cards to drive repeat visits and customer loyalty
• UEAT® for online ordering and AI-driven upsells in restaurants
• Integrated omnichannel tools so you can see sales across in-store, online, and mobile in one place

That’s the real value of a long-term partner. You’re not just processing payments. You’re building momentum.

Trust also comes from values

For many merchants, trust includes more than uptime and support. It also means choosing a company that gives back.

Moneris publishes an annual ESG report and supports charity initiatives. We take that seriously because we know our work touches businesses, employees, and communities across Canada.

When a payment partner invests in community impact, it says something important: they’re here for more than the transaction.

So, is Moneris a good long-term fit?

If you want a payment partner that understands Canadian business, offers strong support, and gives you room to grow, the answer is yes.

Moneris is a strong long-term choice for merchants who want:

• A Canadian company backed by RBC and BMO
• Proven scale and experience
• Secure payment processing
• Omnichannel tools that connect in-store, online, and mobile
• 24/7 bilingual support
• Products that grow with your business

In short, Moneris is built for merchants who want a partner, not just a processor. If that sounds like you, your next step is simple: choose the tools that fit where your business is now, and where you want it to go next.