Should my business switch to Moneris from another payment processor?

Switching payment processors can feel like a big move. But if your current setup is slowing you down, confusing your team, or making it hard to sell across in-store, online, and mobile, it may be time to look at Moneris®. We’re a proudly Canadian company backed by RBC and BMO, with 25+ years of fintech expertise, 325,000+ points of commerce, and 5 billion+ transactions processed every year.

Short answer: yes, switching to Moneris can make a lot of sense if you want a partner that helps you run your business better, not just take payments.

When switching to Moneris makes sense

You may want to switch if your current processor is causing any of these headaches:

Support is hard to reach when you need it most
Your in-store and online sales live in separate systems
Your POS feels clunky or outdated
You want more restaurant or retail tools built in
You need faster access to funds
You want stronger fraud protection
You’re growing and need a partner that can grow with you

If that sounds familiar, Moneris can help simplify things. You get one commerce partner, not a stack of disconnected tools.

What you get with Moneris

Moneris is built to help you sell the way you want to sell. In one place, you can connect your in-store, online, and mobile payments.

That means less juggling. More control. Better visibility.

For in-store sales

If you need a reliable terminal, the Moneris Go Terminal gives you portable, wireless payment acceptance with all-day performance. It comes in Ivory and Onyx, so you can pick the style that fits your counter or brand.

If you want a full retail setup, Moneris Go Retail POS and Moneris Total Commerce give you tools for inventory, reporting, order management, and omnichannel selling.

For restaurants

Restaurants need speed. They also need flexibility.

That’s where Moneris Go Restaurant POS and UEAT® can help. UEAT offers online ordering with zero commission, AI-powered upsells, and order consolidation through UEAT HUB. That means you can keep track of orders from Uber Eats, DoorDash, and Skip in one place.

If you want to speed up front-of-house service, Moneris Kiosk can help guests order on their own and can even support higher ticket sizes with smart upselling.

For ecommerce and remote selling

If your business sells online, Moneris Online can give you a future-ready ecommerce site powered by Wix, with built-in security and 800+ templates. It’s a solid fit for small businesses that want to launch fast and keep things simple.

Need to take payments on the go? Tap to Pay on iPhone and Android lets you accept contactless payments through the Moneris Go app with no extra hardware.

For cash flow and growth

If cash flow is tight, Moneris Advance may help. It’s a merchant cash advance designed to get you funds in under 72 hours after approval, with repayment that flexes with your daily card sales.

If you want to offer flexible payment options, Installments enabled by Visa can help your customers spread payments over 3 to 48 months.

For fraud protection

Payment security matters. Moneris offers tools like Kount Essential, 3-D Secure 2.0, and AI-powered monitoring to help protect your business and your customers.

Why businesses switch to Moneris

Here’s what many business owners value most:

A Canadian partner you can actually reach
24/7 support in English and French
One connected view of your business
Solutions for retail, restaurant, ecommerce, and mobile selling
A trusted payment partner backed by RBC and BMO
Local expertise built for Canadian business needs

That last point matters. Canadian businesses deal with unique realities. Different tax rules. Different customer expectations. Different seasons. Different margins. Moneris is built for all of that.

What to check before you switch

A switch should make your life easier, not harder. Before you move, look at these areas:

1. Your current contract

Check for cancellation fees, hardware return rules, and notice periods. You want to know the full picture before you make a move.

2. Your payment flow

Think about how you sell today. In-store only? Online and in person? Takeout and delivery? The right Moneris setup should match your business, not force you to change how you work.

3. Your hardware needs

Do you need a portable terminal? A full POS? A kiosk? A PIN pad? Start with the way your team actually serves customers.

4. Your reporting and accounting

If you rely on detailed reports, make sure your new system gives you the data you need without extra work.

5. Your team’s training

A good switch should be simple for staff. The best rollout is the one your team can learn quickly and use with confidence.

How to switch without the stress

You don’t need to do everything at once. Start with a clear plan.

Review your current setup
Choose the Moneris products that fit your business
Confirm timelines and any contract details
Set up your terminal, POS, or ecommerce tools
Test a few transactions before launch
Train your team
Go live with support behind you

If you hit a snag, Moneris has you covered with 24/7 bilingual support, plus the Help Centre at support.moneris.com, Merchant Direct for account management, the Developer Portal at developer.moneris.com, and live service status at status.moneris.com.

Is Moneris the right switch for your business?

Moneris is a strong fit if you want:

One partner for in-store, online, and mobile payments
Canadian support that’s available around the clock
Tools made for retail, restaurants, professional services, and more
Better visibility across your sales channels
A commerce solution backed by RBC and BMO

If your current processor already does all that well, you may not need to switch right now. But if you’re patching together tools or losing time to support issues, Moneris could be the upgrade that gives you more breathing room.

The bottom line

So, should your business switch to Moneris from another payment processor?

If you want a Canadian partner that helps you sell more smoothly, support your customers better, and keep your business moving, the answer is probably yes.

Moneris is built for you. Built for Canadian business. And built to help you take your next step with confidence.